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CyrusOne Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Business Services Providers, Data Center Infrastructure

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Description of CyrusOne

Data Center Solutions from CyrusOne offer industry-specific experience delivering best-in-class security, compliance, flexibility, and scale. Whether it's financial services, government, retail or healthcare, CyrusOne Data Solutions cover a breadth of industry sectors and offerings to best meet your business needs.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great customer service from an awesome staff

The support team is very responsive. They are always willing to help out and give you advice on how to solve problems. I have never had any issues with them! It would be great if they could make their products more affordable for smaller businesses. For example, the subscription plans are too expensive. You can't just go in and buy a server like you can with other providers. You need to sign up for a plan that suits your budget. If you want cheap solutions, then this might not be for you. We…

Pros
  • Easy setup
  • Ability connect remote clients.
  • Very simple interface once installed.
  • Remote client management no software installation required
  • Simplified user account authentication without needing ldap servers or AD (as long as SSL/TLS certificates were enabled)
  • Support from staff members who know what product works best
Cons
  • Some difficulties

Revainrating 5 out of 5

Excellent product, great support and great team behind it

The team at cyrusone are very helpful with any questions I have about their products! They always make sure that they understand our requirements before implementing them into production environments as well as providing excellent support after implementation is complete (if required). We use this product for data protection in various applications which include databases and files storage within an enterprise network environment - protecting these against cyber attacks but also encrypting…

Pros
  • Easy to manage via admin portal too !!!! Also easy integration between multiple layers suchas DB2 & Oracle EBS systems alongwith other 3rd party solutions like F5 Firewall's SSL load balancers
Cons
  • So-so

Revainrating 4 out of 5

Very good knowledge and assistance when it comes to troubleshooting

The customer support team is very knowledgeable about their product line as well all other products they provide for us in our network management department at this time! I have not found anything that we dislike specifically with how cyrusone has helped out so far but if there was one thing i could think off hand would be more control over routing protocols used within my environment (BGP). We are solving problems related networking by implementing new equipment into networks where previously

Pros
  • The great customer support that i receive from CyrusOne as well as the great knowledge base of articles of information related to the product line and the solutions provided!
Cons
  • I do not dislike anything about the product line at this time so far and it has been very helpful in solving the problems that we experience within our network management environment