AskOsca Review

I would say the best feature is the ability for our support team to send a customer video or photo to their customer directly through WhatsApp. This has helped us in resolving customer problems on the go. The only problem I have faced is that sometimes when customer is on WhatsApp and I ask that they send me a screenshot or video or photo to my number on WhatsApp, it sometimes doesn't work. I have not found any other problems. It is a user friendly app and easy to use. Since it is user…

I like that they take care of everything from initial contact until after it's implemented - no need to worry about billing or ongoing support once you sign up. They are very responsive when there is an issue but also seem genuinely interested in helping us grow our business by providing additional value-added services beyond what was initially asked for/explained during onboarding. There isn't much else at this time other than the fact that implementation took longer than expected due to some…

The team has been very helpful in providing us many useful tips that helped improve our business processes which is extremely important when it comes time deciding what platform you should use or not as there are soooo much options available! I have nothing negative about this program at present but if ever they decide o change something then i would like them too inform me before making changes just incase things dont work how were used tto expect :). It's helping solve problems by using an…

I have been working closely with Ask osa across both recruitment projects and new client onboarding processes. The team is incredibly knowledgeable about what they are doing and always up front in providing you with clear recommendations at each stage. They work very effectively as part of our wider HRMS implementation project and also assist us around compliance matters. There's nothing much that I've disliked so far - would be great if it was possible to manage email addresses or even phone…

I like how they have multiple options when it comes to choosing what you need from them. You don't just pick one thing that you think is good but instead you choose several things at once so you know exactly what you're getting into before you sign up. There are some downsides though. Sometimes there's too much going on in my email which makes it hard to find something specific. Also sometimes it takes awhile to actually receive an answer after sending an inquiry. It would be nice if there was

I like that it's easy enough for our employees who are not very tech savvy at first glance but have used other platforms in the past to understand how they work without having to spend time learning new features or troubleshooting issues. The UI is also really nice even if you're just starting off as an admin. Sometimes when there has been an update it takes some tinkering before everything looks right again after doing so many updates along side eachother. It would be great if more people…