Very disappointed. I have owned many Shark vacuums over the years and have loved every one! However, this item does not deserve the Shark name. Bought the same model several times. When I ordered the same model number again, I received a completely different product. The workmanship is cheap, the plastic body is cheap, the suction power is inferior, and there are almost no bristles on the head for removing pet hair. I am beyond dissatisfied and will doubt Shark's honesty in the future.
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