My son bought this as a birthday present last September. I was so excited. I loved the look, feel and ease of installation of this air mattress. After 2 months of use I noticed the bed would not stay inflated and I started waking up and falling in the middle where I could feel the floor. I called King Koil and got great customer service and a new airbed. I mean it was instant, no fuss, no hassle. I can't say enough good things about their customer service efforts. They endorse their product and meet with you. Despite this, the longevity of the product is not very good here. Two and a half months later I have the same problem as with the first airbed, which sinks and doesn't stay inflated. It's just a mess. I will call them today 2/2/2019 and see if there is anything they can do to help me again. I will keep you up-to-date. Update 02/04/2019 Today I received a new air bed from the company and the delivery was accelerated again, so today I sleep comfortably on a new mattress. I love how quickly they accepted me and I can't say enough good things about the 100% customer satisfaction they guarantee. Hopefully I don't have the same problem. I added 3 pictures. 1 drowned man, 2nd without anyone on it so you can see the vacant bed and the new one I'm lying on.
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