The platform is very easy to navigate and has many features that are useful in my daily work as an Account Executive at BH Media Group. I like how it's so customizable. We have been able to use most of our existing CRM tools with this software since it integrates directly into Salesforce. It also allows us to track all communications from one place which helps me keep up-to-date with everyone involved in any given project. There isn't anything that I dislike about using prospxt. If there was something specific I would love to see improved or added then I'm sure they'd be more than happy to hear feedback! Make sure your team knows what their goals are going forward when implementing new technology. Do some research beforehand because not every tool will fit perfectly within your current workflow. This is one of those "it depends" type.