The Escape Team has been very helpful, always quick to respond and willing to go above and beyond to help us with our needs. They are always professional, friendly and knowledgeable. Their customer service has been outstanding, we can always rely on them to advise or answer concerns and questions. There's not much I dislike about their services as they have been really great! We've used the Escape team for many years now and have never had any issues. I highly recommend using them if you're looking for a reliable partner who will deliver exactly what they promise. We've needed help on a regular basis with hosting of our website and also some customisations to our website after launch. We've tried other companies, but nothing comes close to the quality of service and expertise that Escape delivers. The ease to use, I can see what it does before using! It's very simple for any novice cg artist or producer who has no idea about how this works. If you are unsure as i was at first then just try some tutorials online they will help clear up your confusion quickly if needed. There isn't anything bad really but there could be more options when adding nodes etc. This product allows me to create my own rigs without having to spend hours finding them through other means so its great value for money!