Header banner
Revain logoHome Page
hagerman & company logo

Hagerman & Company Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), Autodesk Channel Partners

View on AmazonView on ЯM

Description of Hagerman & Company

Hagerman & Company is a Autodesk reseller, providing design software, expert training, support and consulting services.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great work and great listening skills

The best thing about H&C is that they are very friendly to their customers. They will really listen to you when it comes time for making decisions regarding your project needs. I have found them to be knowledgeable in all aspects of AutoCAD. There isn't anything i dislike specifically but nothing at this point either. It would be nice if we could see our progress as far as budgets go throughout our projects. We do not receive updates unless something goes wrong with the product or there is an…

Pros
  • Allowing clients more freedom while still keeping control over budgeting issues within my organization
Cons
  • Some cons

Revainrating 5 out of 5

Great customer support and fast turnaround times

The user interface of H&C's Revit API plugin was very easy to use. It saved us tons of time in creating complex models for our clients' buildings. Also, they are always there when you need them! We used their service every two weeks for our projects, which made it easier than managing an internal team. At first I had some concerns with regard to how reliable their implementation skills were - but after working with them for over a year now we have seen that they are more than up to speed.…

Pros
  • Ease/speed at completing various tasks.
  • Good pricing structure compared against competitors (eXtreme CAD)
  • Onboarding support is fantastic; no issues from getting setup right away vs going back multiple times due missed calls before finally meeting customer reps face one another again months later once things got settled down enough so all parties involved can talk about important stuff without confusion arising because everyone still has too many questions
Cons
  • Empty

They are very knowledgeable about how to use AutoCAD properly which can be very helpful for someone that's just starting out with it. It was hard to find people that were willing to help me learn as I've been using this program since high school (maybe even before). The customer service department has not always been great either when there have problems or questions. If you need some one to help you navigate through autocad they will do their best but others are also good too! Learning how to

Pros
  • We used other CAD softwares such us CATIA etc..but found autcad easier because its more user friendly than any previous ones i worked wth while working here @ my old job
Cons
  • Not bad