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Review on Hagerman & Company by Donnie Boss

Revainrating 5 out of 5

Great customer support and fast turnaround times

The user interface of H&C's Revit API plugin was very easy to use. It saved us tons of time in creating complex models for our clients' buildings. Also, they are always there when you need them! We used their service every two weeks for our projects, which made it easier than managing an internal team. At first I had some concerns with regard to how reliable their implementation skills were - but after working with them for over a year now we have seen that they are more than up to speed. Sometimes it would be nice if H&C could provide additional documentation or tutorials for other users who might not have as much experience using Revit. For example, I found most of my workflows through trial-and-error. Having a set process laid out by someone else really helped me understand what each step should look like.

img 1 attached to Hagerman & Company review by Donnie Boss



Pros
  • Ease/speed at completing various tasks.
  • Good pricing structure compared against competitors (eXtreme CAD)
  • Onboarding support is fantastic; no issues from getting setup right away vs going back multiple times due missed calls before finally meeting customer reps face one another again months later once things got settled down enough so all parties involved can talk about important stuff without confusion arising because everyone still has too many questions
Cons
  • Empty