Review on 🔥 Panasonic NI-W810CS Ceramic Soleplate Iron - Multi-Directional Steam/Dry, MEDIUM, Black by Jason Camarillo

My husband bought this Panasonic iron from you six months or eight years ago. I sew a lot, since then I've been using the iron and I'm very happy with it. However, recently my dog ran into an ironing board and dropped the iron on the floor. Accident. When I picked up the iron, I was surprised to find that the tip of the plate had broken off. I've tried ironing with this but the broken edge of the plate sticks to any fabric I iron. I found that the iron only has a 30 day return policy but I couldn't find any guarantee against breakage etc. Can I replace the iron or at least get credit for another iron? Iron shouldn't have broken so easily in my opinion. This is not "cheap" hardware. Thank you for your attention. Nita Welch Owenby, lead customer