I had the mic for almost a year when it stopped working. It had a bad contact when we bought it but it worked fine so we weren't worried about that. However, after a year it must have loosened inside and no longer work. I emailed the seller to see what I should do, they responded within minutes and offered to replace the mic entirely! Received the package within a week or so and works great. Happy with the microphone and happy with the customer service!
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