Easy to use for both staff and guests alike! The ability to have multiple people working in different areas of the building makes it very easy to keep track of everyone's progress throughout the day. I like that you can also add notes/comments regarding each guest as well. There are some features such as adding photos which could be improved upon (e.g., photo uploads). It would be nice if we had an option to only show certain types of information when updating the system. For example, I don't want my restaurant manager seeing all of my reservations at once but they do need access to guest info so this feature allows them to see who has checked into their restaurants without me having to go through every reservation myself. This saves us time while allowing the managers to easily update the system with new information. We've been able to streamline processes and make sure.