The customer service is great and very responsive! They are always available for questions and answer them right away. I have used other services that have been extremely slow to respond and do not care about their customers. Thankview has made us feel valued as customers and they really care about our success. We love how easy it is to use and we can customize our campaigns easily. It's hard to find something that you dislike about this platform. If you're looking for a simple way to create engaging videos, thankview has got you covered. Our team uses thankview for all of our fundraising needs. We use it to engage donors and share stories from our students with them. It's so easy to create custom emails and campaigns and send them out to our mailing list.