I like that it's easy to use, It can be used by both novice users as well as advanced ones. The software has many features such as auto dialing etc which makes my job easier. Also the chat support feature helps me resolve issues easily with very less time lag. Nothing specific but if you are looking out for an easy-to-use solution then this one is for sure worth checking! As an agent from our call center we always get calls from customers who have lost their credit card or any other forms of payment details. This product saves us lot of precious time because all we need to do now is just click few buttons and boom - they receive the missed call right there on their caller id.