The team at penguincube are incredibly friendly people who genuinely care about their work. They have been very helpful in our redesign of our website. We've had some challenges which has led to us developing new ways for users to navigate around our site but they were quick to respond and offer solutions! I can't think of anything that we dislike as such - just really happy overall! Nothing so far. They're great people and fantastic designers! Making sure you get what you want out of your project. Their process could be more streamlined (we found it difficult to make changes) but this was something we worked through together and resolved. Great working relationship, really good team. Our client loved our designs and now we're getting feedback on how easy the navigation is.