I first got a faulty cable that wasn't securely connected to my device which caused my computer to stop recognizing it intermittently. Luckily, the manufacturer (Cable Matters) offers a lifetime warranty on their product and immediately sent me a replacement cable. I've been using the replacement cable for a week now and it stays connected very securely and works flawlessly. I can confidently say that this is a quality cable. I value excellent customer service almost as much as the product itself, which is why I highly recommend Cable Matters.
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