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South Africa, Pretoria
1 Level
709 Review
48 Karma

Review on Heininger by Mike Bonilla

Revainrating 3 out of 5

Quality and Innovation at Heininger Company Falling Short

The products offered by Heininger Company fall short of the company's claims to provide high-quality and innovative products for the sports and outdoors sector. The company's dedication to improving time spent in the great outdoors is commendable, but it falls far short in practice. Fire pits, one of Heininger's primary offerings, may keep you warm and set the mood, but they're not nearly as revolutionary as the company would have you believe. You can find fire pits with similar features and at a lower price from other companies. Some customers have complained about rusting and other problems with their Heininger fire pits, calling into doubt the quality of construction and durability. The high cost of Heininger's wares is another major drawback. It's tough to defend the hefty price tag when the goods' lack of quality and originality makes them comparable to cheaper alternatives. Heininger's goods fail to deliver the distinctive features for which their customers are willing to pay a premium. There have also been complaints about the company's customer care department. Some buyers have complained about the hassle involved in getting answers to their questions or replacements for broken items. The sports and outdoors industry could use more innovative and high-quality goods, and Heininger Company may have good intentions in this regard. Products are not as distinctive as advertised, are overpriced, and do not meet quality standards. Outdoorsy types should look elsewhere, as Heininger's customer care leaves a lot to be desired.

Pros
  • Utilization of high-quality raw components
Cons
  • Some goods don't last as long as others do