It is very easy for our team at Eyebasesoftware (in Germany) in terms user friendly with an excellent support service from day one! We have been using this software since 2013 - never any issues during its usage so far as we are happy customers who recommend it every time someone asks us about DMS solutions available today!! No problems yet but I'm sure there will come along when needed :) Great tool which enables you manage all content related activities such that everyone involved knows his/her tasks well enough within minutes after logging into their desktop computer via web browser!!