I like how simple it is - you can set permissions from one screen rather than having multiple screens open all at once (I used this with another software). The UI could be better. Also as an advanced user myself there are several features that require some knowledge or experience in order to use them properly. It's not very intuitive when new users come into the system; they need training/support before getting up & running easily without errors. We're solving problems related to managing our devices through security policies instead of physically controlling each machine by hand.