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Austria, Vienna
1 Level
684 Review
30 Karma

Review on SPIFFLYER by Brad Bowers

Revainrating 1 out of 5

An Upsetting and Discouraging Experience with the SPIFFLYER Online Store

Discovering the SPIFFLYER online store was very exciting for me because I enjoy working on do-it-yourself projects and improving my house. On the other hand, my interactions with this business were not in the least bit satisfying. My experience with their hardware and do-it-yourself (DIY) materials led me to the conclusion that the quality of their products was lacking. I went to SPIFFLYER and bought a collection of power tools with the intention of using them for a variety of home improvement projects. When I finally got my hands on them, I discovered that they were of poor quality and did not function as I had anticipated. Some of the instruments lacked necessary components, rendering them useless, while others lacked even the most basic functionality and were therefore useless. I attempted to get assistance from their customer support team, but I found that they were unresponsive and unable to provide any assistance when I contacted them. It took them several days to respond to the emails I sent them, and once they did, the statements I received were cryptic and unhelpful. My time spent shopping at SPIFFLYER was, on the whole, less than satisfying, and I would not suggest this online retailer to anyone who is interested in purchasing high-caliber building materials or components. Their products are of poor quality, and their customer support leaves a lot to be desired. Both of these aspects of their business need improvement. I would advise you to seek in other places if you want to find a dependable source of tools and materials for the projects you are working on.

Pros
  • Outstanding assistance to one's clients
Cons
  • 0