The ability of this software was that it helped me make my work easier by automating repetitive tasks which I used often during day time as well while working from home. Sometimes when there's an error or something wrong with your script you have no way out but just wait until someone fixes themself (or not) so yes i would say its easy enought if u are familiar w/ coding languages such like python etc.. It does help cut down alot off manual labor required especially since we do live chats all throughout our weekdays.
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