If it were possible, I wouldn't give any stars. The device has been damaged. Didn't look new at all. There were scratches everywhere, like someone had put a grinding wheel on it. It even looked like the DVD tray had been opened with a tool. Once plugged in the picture only appeared in black and white on the TV screen, despite an hour of troubleshooting and even trying to use my own cables I had on hand from another working DVR - this instead of the supplied cables because I thought it would be bad Cable. But that's not the case. So far only in black and white. Maybe it was an accident? Of course I sent it back. There was no way to "exchange" it, otherwise I might try again. I've attached a photo of the device so you can see for yourself.
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