When I unboxed it, it was smudged and the accessories package torn open at the bottom. So I wondered if it was a returned item. However, that was no big deal. The cat liked it for a few minutes the initial time I put treats in it, but not subsequently, even with treats. I think it moved too fast.But my biggest problems were not being able to secure the feather onto the toy and the chirping noise. The instructions on the last picture say you can long press the on/off to turn off chirp. It maybe worked for a minute but then the sound came back. Hard to say since it only chirps if it leans over a lot. Also, the picture says you can press the wand on so that you can lift the toy by the wand. That is not so. The wand encounters a stop that I can not force it beyond. So the feather lifts off easily. When the cat removes it, the toy stops until you intervene. :-OSmall on/off switch is a plus. Treat dispensing is a plus; though Greenies are almost too large, Party Mix are almost too small. But both will dispense, it's just the rate that is problematic. Top of treat area requires a bit of force to open and that's good since it won't open accidentally during play.Since the toy just wobbles and spins around (it does not travel) it will probably work just fine on carpet. It worked for me on a rug and on hardwood. The cat is strong enough to move, slide and tilt it.So there's nice features about the toy, but unforturnately, it just doesn't work for me or my cat.
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