The ease in which I can set alerts for my website content and monitor them easily is one thing that I like best about this product. There are some features that need improvement like the interface. But overall this tool is very good and worth it's price. I highly recommend this software to everyone! I'm solving the problem of keeping an eye on website content for our clients. This has really helped us save time as well as improve the efficiency within our team members. I like the simplicity of their pricing. It is one of the best out there. I haven't found anything I dislike. I don't believe there is anything to dislike about them. I do not have any gripes. I think it is fair and simple. I would highly recommend them. They have been very easy to work with. I have used them for several years now and have never had any issues with them.