I like that it is an all-inclusive solution for my business, not just web filtering but also email management with spam filters as well! It's easy enough so anyone can use without needing training or support from our IT department (which we don't have).
The interface could be more intuitive; there are some things you need help figuring out how they work if this isn’t something familiar in which case their customer service team will assist however much time may take them away form other…