The best part is that this software has no configuration, which means you don't have any problem when it comes for configuring or using redcan web interface as well in case if something goes wrong then its very easy just ask them they will help out within few minutes! Nothing much but i think more customer support should be given so we can get better experience from their side also price might cost little too high than other softwares available over internet like mikrotick etc! If u are looking