The tool is very simple to use and have an easy integration process for any CMS or third-party platform we are using (Wordpress in our case). It's also compatible with almost all eCommerce platforms such as Woo Commerce and Magento so you can be sure of its flexibility. You need to know how it work before getting started but once understood everything will become smooth sailing and you won't feel lost at some point while implementing this software into one’s website. We've been able to track our customers' behavior online which helped us improve their experience when they visit our websites.