I bought this in May 2013 and it has lasted over 5 years. Just last week, a tiny tear formed on the top of the faux leather, from which a white, sticky gel began to flow. I was glad I had to have it for 5 years. So I didn't hesitate to buy another one, expecting another 5 years or so of good use to look forward to. NOT CORRECT! This new one is terrible! My wrists resting on it leave an indentation that will NOT rebound. The material is just tangled while my previous one wasn't. This one felt more brittle right out of the box and I could tell by its texture that the gel it contained was a different consistency than the previous one. I can already see that it won't last. Shame on you 3M for sacrificing the quality of a once superior product that is now an inferior product. You lost a customer. Another thought that comes to mind is that the original was too good, so you decided it was more profitable to crap in hopes that people would buy it back more often.
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