The tender management portal of TenderSystem is very user friendly. The software is updated with new templates which makes our life easier, It also handles multiple locations seamlessly and has a good integration of third party systems like ARA. I wish they will continue to improve their product like making it even more easier to use. It takes time for everyone to get used to using the web applications but once one does, it becomes much more easy for them to perform day-to-day tasks. We are solving a problem, we were having challenges in maintaining records of large number of tenders for various projects and now things have become simpler. I have been using tender systems in my current role as an underwriter since 2008, it has saved me so much time by allowing us instant access of our data base without having to search through paper files! My only dislike would be not being able use this product from home but i understand why they cant do something like this due to security reasons which makes sense because you dont want your competitors getting hold off all information about insurances policies/claim details etc.