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Puerto Rico
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745 Review
39 Karma

Review on Razer Kraken Gaming Headset: Lightweight Aluminum Frame PlayStation 4 by Brian Batiste

Revainrating 5 out of 5

Terrible customer service. Choose Turtle Beach, SteelSeries or Astro.

The day I opened the product, I tripped over a cable and ripped the cable out of my computer. and was on the line for 2 hours and was told they would contact me in 72 hours. Well it's been two weeks and the reply was; "You can buy a new cable, but you must send a video of what happened." I will never buy from Razer again and I will recommend to my family, friends and you good people never to buy from Razer.

Pros
  • Easy-to-read control panel
Cons
  • I will be silent