The ease of use for our clients to fill out their application form without having to go through multiple pages. It was also very easy to navigate around the site once we had logged into it. I wish there were more options available when creating an account. We are using this software mostly for employment applications but have been able to find other uses for it as well. Our applicants don't need to print off resumes anymore because they can just log onto shuttle's platform and fill out their resume online. This has made everything so much easier than before!