I like how easy it is to use an understand all aspects about my business as well as others around me! It can be overwhelming at first but once used more than twice or three times its super simple!! The customer service team has been amazing so far they always respond within minutes if not seconds even when i'm just asking questions which makes working together very smooth! There's nothing really bad other then maybe some minor bugs here n there (but this could probably also apply to any software) however their support staff does what ever possible to get things fixed up right away.
If anyone wants help setting something up feel free ask them anything because everyone knows exactly whats going wrong without having to explain yourself multiple time. !