I took the cables from an old broken Zenith unit and put them in the same places on this new Phillips, plugged in the coax and voila, sound but no picture, plus the The setup Menu was not displayed. So I called RCN and had to get them to come because they don't like the possible responsibility of setting up the machine if something goes wrong. It took the RCN installer half an hour to figure out how to do it, so I didn't feel bad that I didn't get it right. First he said the device was not compatible, then he said I need a special cable, then he said my TV was shorted and that was the problem, but eventually he managed to set it up. Will cost me an additional $65 service fee for my next RCN account. Thank you Phillips!
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