I have used them for 4 years now to manage our remote workforce, it's been easy integrating with other CRM systems like Asana or Slack etc., they are always willing help you out when needed! sometimes takes time/effort from their side but nothing serious as of yet!! great bunch folks who really care about customer service & making your work easier is where i see value in this software solution offered by humble gritsales team! very reliable platform - no issues so far using since last 5 yrs!! good integration capabilities makes life easer working remotely.