Review on Banglijian Rechargeable Ziv-201 Hearing Aid: Digital Noise Reduction, Feedback Cancellation – Small Size (2 Units) by David Vargas

I ordered this for my 94 year old mother with severe hearing loss in one ear and moderate loss in the other. She wears the amplifier only in the worst ear and it works very well for her. She could once again hear conversations and the television. The only problem was some feedback but, when properly positioned solidly in her ear and not rubbing against her glasses, we were able to avoid it. By way of comparison, we previously tried the type of amplifier with a small amplifier box and a cord with an ear piece without a hook (more like an ear bud) that plugged into the amplifier. The cord from the box to the ear piece was awkward and when my mother moved, the ear piece fell out of her ear. Also, she had to keep the amplifier box in her pocket or clipped to her clothing. Very inconvenient. The Banglijian amplifier with ear hook is an excellent design.As to Banglijian's customer service, my mother had her amplifier for 4 months when it inadvertently got stuck in her clothing and we washed it! After a full cycle in the washing machine the blue and green lights still worked when charging but there was no amplification. I contacted Banglijian via email through their seller information and told them what happened. I asked if it could be fixed or replaced at no charge. They responded within 2 days and said they would replace it at no charge! I only had to return it in the original box. I haven't yet done so but fully expect them to keep their word. I was unable to find a telephone number for Banglijial customer service but they responded very promptly to my email.