I just received my second unit and I am very happy with this smart heater! At first I was very disappointed when I received a broken portable fan heater which may have been damaged by the carrier. Since it was defective, I immediately sent it back to have it replaced. Four days later I called Revain customer service to confirm receipt of the device and was told to back-order a new device and they would refund my payment method. (Which seemed odd to me so I re-ordered) *You made a mistake which I found. A few hours later I received a nice email from Atomi customer service wanting to clarify our conversation with Revain customer service. These guys are amazing, they replied to my email straight away. They listened to my concerns about the urgency of having this dedicated heater, which offers Wi-Fi and is compatible with both Alexa and Google Assistant. This is exactly what we need for Wi-Fi, Google and Alexa compatibility for our property. They apologized for the misunderstanding with the Revain representative and then sent us my order which I expect to receive in the next few days. ! God these guys are great! When we need Any Smart products, we only work with Atomi! They have the best customer service and a wide range of quality smart products. who wanted to buy more. I will definitely be ordering from them again and sharing the word! Good company, great service and quality products! You will not be disappointed. * My second is excellent. I will be ordering a third next month if needed. This heater heats up FAST! Better than other heaters we have from other companies.
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