It has been easy to use for my organization's needs in terms of sending patient information back from our system into their own software when using it remotely at home or while traveling outside hospital walls without losing any data along way! I have had no problems so far but if there are issues you would like addressed - please let me know immediately because we will work together until they're resolved. This product allows us to send all necessary medical records via email directly within minutes after receiving them through paper copy by patients upon discharge which saves time & money since this takes weeks sometimes months before getting sent out!!