Well I just got this in the mail and couldn't wait to try it out. Rarely have I been tempted to write a review so quickly after receiving a product. This is my first experience review and I will update it as needed. I suffer from chronic neck pain, TMJ and headaches. A 3 week tension headache prompted me to buy this one so I couldn't wait to use it. Right out of the box this thing worked on my neck. I tested it in various positions and was pleased to find that it was able to remove those knots and chronic areas that no other device can, and with so little effort! (No more sore fingers!) I have a Thera Cane that I love and use, but it's not good when it comes to the neck, it can only work one side at a time. However, this device really helps! My neck muscles in particular felt immediate relief. But with adjustments, this apparatus engages most of the muscle groups in the neck. But I have a pretty slim neck. I'm guessing the reviews saying the device broke because it had to be stretched too far to accommodate large necks. My husband, who has a much wider neck than me (and most men), had trouble getting it in place. We set up the orange massagers and with a little effort he was able to work his neck but not his sides. So if you have a large neck, this product may not be for you. It stretches a bit and pulls the two levers outward, but I wouldn't put too much pressure on it or I'm afraid it might break. Again, I'll update as needed, but for now I'm giving it a billion and a half stars. !
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