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Review on πŸ–¨οΈ HP 94A CF294A Toner Cartridge - Black - Compatible with HP LaserJet Pro M118, M148 by Victor Garro

Revainrating 1 out of 5

Damaged toner cartridge out of box (factory damage) Good luck with the replacement

The toner cartridge straight out of the box was damaged during production and, good Ole Revain, if you click on product support (because it was an extra toner cartridge which was ordered "with" printer) takes you to INDIA support site with a phone number you can't dial from US and if you want to chat it's not a web cat that requires "WhatsApp". you can't download and sign up without someone with a whatsapp account agreeing with you that you can't find anyone with whatsapp because you can't use it to search and find someone - either, because you can't log in, and as far as I can tell it's not widely available in the US. So you screwed up there. So you have a form to fill out, because the phone number cannot be called, the chat function requires WhatsApp and you take your time to complete the detailed answer, knowing that it will take at least 24 hours, until you get an answer The probe you answer to your problem closes your ticket without reading EVERYTHING you typed in the comment form. But at least you'll get a response to your email, to which you can reply "Supporting Documentation" to show them that "YOU" are the support team, according to the Revain website. A few replies back and forth and I might as well be talking to my dog because he hasn't been reading either. THIS collaboration between AMAZON and HP is YAMA. I hope you don't have any problems to solve because I have a word for your hours of effort. FAIL, and that's a guarantee because I've been to The Field before and failed.

Pros
  • cool product
Cons
  • Something different