I love how easy it was to use, and that there were so many options for me to choose from. The customer service team has been super helpful as well! They are always willing to answer any questions you have about their product or services. It's not something they offer in every state. If your area doesn't have access to them, then I would try another provider. However, if your local store does provide this option, go ahead and give it a shot. You won't regret it! I'm able to get my hair cut without having to wait weeks like at some other salons.