I really like that it's easy to use for my needs as well being able to scale up or down easily without any issues at all in between different versions of our software stack across multiple platforms / environments (AWS).The pricing model can get pretty confusing when you don't fully understand what your billings are going towards each month - but this has been taken care off with some time spent understanding how things work so far! We've had no real problems using their service yet though they do offer support via chat if needed which helps speedup getting answers/solutions from them quickly.It would be nice to have more flexible billing options available such as an annual contract rather than monthly payments which makes managing costs harder over longer periods of timescales etc.
If we're looking into new technologies then having access to other resources who know about these solutions already gives us confidence by knowing someone else will help advise where best place spend money & expertise within budget constraints given current skills.