The ease of setting up, it is so easy to learn! There are tons of pre-built templates that you can use right away without writing custom code; this also means less chance for errors when coding tables with your own template language or not having certain things in place like CSS (which can be difficult sometimes). It was very clear before purchase which features were being used by majority customers, made pricing more objective-based since their plans changed quite frequently at one point. If I think there might potentially have been improvements over time through further customization then we'd do what other providers did where they had yearly product updates instead - but otherwise stick to current core functionality only as far back as needed for customer base retention/growth until newer software becomes available. More robust outbound messaging with email communication into accounts using our ticketing module from inside TS makes all aspects of our marketing workflow smoother now than ever Easy to use, very intuitive and has a lot of features that are useful for our business. The customer support is also excellent. I have not found anything that I dislike about this software so far. It's great! We've been able to manage our reservations with ease and keep track of all our customers' information. This has helped us in keeping up with our sales and ensuring that we're meeting their needs.