This is my fourth Minka Aire fan (in two different homes) so I'm familiar with it and have never had a problem. I like the style and functionality of the fan. However, this fan was NOT NEW and did not have a wall remote control. I didn't realize this was an OPEN BOX item until I unpacked it and saw that some parts were missing, some were already assembled, instructions were missing and the wall switch was not included. Rather than repackaging the whole thing, I built and installed it (using instructions on the Minka Aire website). I'm happy with the fan, but it's not that it doesn't include a wall switch, which I paid for as part of the advertised package.
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