The ability to do video chats, screen sharing is so easy with this software compared other softwares in our office like Zoom or Skype which were more complicated for us as non technical users (especially when it comes about file management).
There are some features that could be improved but overall I think there's nothing of real value not implemented yet! Easy set up using only an internet enabled device via web browser instead having access by installing different apps/software installed locally through each user computers hard disk drive space requirement etc..