I like how easy this software is for our staff, they can use their computer at home or in any location without having issues with logging into work files! It's very user friendly as well so everyone has an easier learning curve when using these types of programs/softwares!! Sometimes there will be problems but not too often because we have had great support from clock real-time team members who are always willing help us out whenever needed. Nothing really that i dislike about CLOCK REAL TIME SO FAR. ! The benefits include less errors being made by users while working remotely which results lower turn over rate within companies especially if your business deals mostly online (i'm sure most businesses do). I like that this software is very simple, easy-to use with all of my clients! Nothing yet about clock realtime but we are working together in order for me as an admin user to be able to log into their system via VPN without having access privileges (as they don't want us doing so). It's great because now our staff can work when needed from home or wherever while still being paid correctly by Paychex/ADP.