I was less than happy with my delivery but I don't think it's your company's fault. Judging by the first two photos, the packages were already open and dented. The third photo shows a partially opened package. Now I can't use most of these bags. We have a movie screening party on the 20th and are hooked on these bags. To top it off, for some unknown reason the delivery man took a picture of our house after he got back to his car. Dissatisfied.