The ability of our project manager (Pam)to be able to create reports that are tailored just right! She knows exactly what we need without us having her tell you over email or at meetings which makes things so much easier when it comes time to get work done with other people in your organization who may not have as good knowledge about using PLANDEK products like ours do. I wish she could make some more templates available but if there's something specific they don't offer then please let me know because my boss will want them too!! We use Plandeks Project Manager software daily during projects where multiple users from several departments interact together throughout each phase - including planning/estimating phases prior to implementation. It has been very helpful due its easy-of-use interface allowing anyone involved access regardless their experience level.