I like that it can be used to track multiple projects at once as well as having different modules available depending what you need help with in your organization or project management area of expertise (PMO).
It's not perfect but there are some things we've been able use this software too make our lives easier which makes me feel good about using their product! We have an internal PM team who helps us manage all aspects related tot he business from scheduling meetings up until post launch support/maintenance services after launching new products into production environments - they also work closely wtih customers so if something does go wrong then customer service reps will usually pick them selves right back off where needed most quickly when working remotely through video conferencing tools such as Zoom etc..