The easy to use software with great customer service. The price is right for most small companies. We used Stratus Dynamics for a few years to manage our CRM systems and it has been very reliable. I have not heard about any problems with their product, but they do not always stay at the forefront of new technology. As an example, I would like to see them incorporate mobile capabilities into their products. If you are looking for a solution to a business issue or a new way to market yourself, Stratus Dynamics will be able to help. They can handle anything from sending out newsletters to managing your social media pages and website. The ability for our team members who are not in sales or customer service roles but do have technical expertise with software applications like MS Office 365 & SharePoint Online/365 as well Cloud Services such has G Suite etc.,to be able use their knowledge when working directly wtih customers via phone calls / emails which helps us provide more value quicker because we're solving problems faster - less time wasted talking about what's wrong instead trying t o find out how it works!