It's easy to use, it handles all my imports well when creating custom folders & file types for each organization / department I have at multiple companies over time! Would love something similar with an OCR function or some sort of "data" extraction from PDFs if we ever needed them as they are not in their own product line nor do you offer this functionality free (vs flatfiles). The price would be too much per month but maybe there could possibly work out pricing? So far so good tho - still learning how things operate here once one has figured everything else ouut firstly :) The ability to import large volumes of data, as well as the ease of use for our users. We have been able to improve our customer experience by providing them with the most accurate information possible. I would highly recommend this product to any organization looking to help their customers. There is nothing I dislike about this tool. It has been very helpful in improving our customer's experiences. We are solving problems like never before.