The best thing about this program was that it allowed me access into my patient's medical records without having any knowledge in computer programming which made things easy as I had no experience either! There are some glitches when accessing certain data but they have been working hard towards resolving them. It could use more features like text messaging capability so patients would not need their phones nearby if there were issues during appointments etc. Accessing information quickly regarding current problems/issues being treated by other doctors has become easier now since we don't require physical files anymore; just log onto the internet through our computers via wifi connection.